Gift Voucher Usage Regulations – Chateau Vartely
This regulation establishes the terms and conditions for using gift vouchers issued by the Chateau Vartely complex. Vouchers can be used to purchase services within Chateau Vartely, including wines, restaurant meals, wine tours, accommodation, and other available services as described on our website.
- Types of Vouchers and Value
Chateau Vartely gift vouchers are available in both physical and electronic formats. When purchasing electronic vouchers online, customers can select a minimum amount of 500 MDL, which can only be increased in increments of 500 MDL.
- Recipients and Usage Conditions
Gift vouchers can be used by individuals aged 18 and over.
To redeem services using a voucher, prior reservation is required at 068 500 555.
Vouchers can be used for any services and products offered by Chateau Vartely, including:
– Restaurant meals;
– Wines;
– Wine tours with or without wine tastings;
– Accommodation at the winery hotel;
– Group activities and organized events (as per the offers on vartely.md).
The voucher can be used in a single transaction or partially, with any remaining amount to be paid via available payment methods (bank card, cash, etc.).
- Purchase Methods
Physical vouchers can be purchased from:
Chateau Vartely’s office in Chișinău (Str. Pușkin 4);
The winery restaurant in Orhei (Str. Eliberării 170B).
Electronic vouchers can be purchased directly from our website and are delivered instantly via email.
Businesses can purchase vouchers via bank transfer according to the instructions available on the website.
- Validity
All gift vouchers are valid for 6 months from the date of purchase.
After the expiration date, the voucher can no longer be used, extended, or replaced.
- How to Use the Voucher
Vouchers can be presented in physical or electronic format when purchasing products/services.
The electronic voucher will contain a unique code required for validation.
The voucher can only be used for services available at Chateau Vartely at the time of redemption.
- Restrictions and Exceptions
Gift vouchers cannot be exchanged for cash or refunded.
Vouchers can be used in conjunction with other discounts, promotions, or special offers.
Vouchers cannot be used to purchase other vouchers.
- Loss or Theft
Chateau Vartely is not responsible for lost or stolen vouchers.
A lost physical voucher cannot be recovered.
The electronic voucher can be recovered by reissuing the unique code if the beneficiary can prove the purchase.
- Regulation Changes
Chateau Vartely reserves the right to modify this regulation without prior notice. Changes will apply from the date of publication on the official website.
- Contact
For further information, please contact us at:
Phone: 068 500 555
Email: turism@vartely.md
Website: vartely.md
By using the gift voucher, you accept the terms and conditions of this regulation. Thank you for choosing Chateau Vartely!
